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FAQ
Got questions? We’ve got you covered.
Find everything you need to know about shipping, returns and more.
How long does delivery take?
At RoselleLondon, we value efficiency and care. All orders placed before 11:59 PM are carefully prepared and dispatched within 24–48 hours. Once shipped,
delivery usually takes 4–10 business days, depending on your location. We’re committed to providing a smooth, reliable experience from checkout to your doorstep.
Do you offer free shipping?
Enjoy free standard shipping on every order.
For those who prefer added security and faster delivery, we offer a premium insured shipping option for just £2.95.
How can I find my correct size?
Bust: Measure around the fullest part of your chest, keeping the tape measure level and parallel to the floor.
Waist: Measure around the narrowest part of your waist, usually just above your hip bones.
Hips: Measure around the fullest part of your hips, approximately 8 inches (20 cm) below your waist.
If you’re between sizes, we recommend sizing up for a more comfortable fit. Check individual product pages for specific fit details and model measurements.
And don’t worry if your size isn’t perfect — we offer hassle-free returns within 30 days, so you can shop with total confidence.
How can I contact you?
Customer satisfaction is our top priority. That’s why we offer 24/7 customer service, with a guaranteed response with in eight hours during business hours. Our dedicated team is always here to answer your questions and provide support, so you can shop with complete peace of mind.
I ordered the wrong - what now?
If you’ve ordered the wrong size or item, don’t worry — we’ve got you.
First, check whether your order is eligible for a return. If it is email us at:
rosellelondon@gmail.com and our team will guide you through the next steps to make the process as smooth as possible.
Is it safe to shop on your website?
Absolutely. Shopping with RoselleLondon is completely safe and secure. Our website uses advanced SSL encryption to protect your personal information and payment details at all times. We work exclusively with trusted payment providers, so you can shop with total confidence and peace of mind.



















